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Email activation is not working... and more

 
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funtshirts



Joined: 18 Jan 2007
Posts: 19
PostPosted: Thu Jan 18, 2007 6:21 pm    Post subject: Email activation is not working... and more Reply with quote
I created my page and entered the first shop. It seems OK.

When I tried to add a second shop, the email activation message did not occur. I tried it again with a third 'test' account, and it did not receive the activation email either. I tried to send a mass email to my list, and nobody received the email.

When I look at my number 2 (listed as user 3) in my member list, the website shows as an asterisk, even though it is entered correctly. It also says the voting code must be added, but it has been. I had to go in and activate user 3 manually & add the banner under my admin account.

How long does it take to receive the activation email?

How long until mass emails are received?

Am I having trouble with user 3 because I tried to set up two users within 24 hours?

I need to make sure this works before I can promote my site.

Thanks!

http://funtshirts.top-site-list.com
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Mark
Site Admin


Joined: 18 Sep 2005
Posts: 466
PostPosted: Fri Jan 19, 2007 8:56 pm    Post subject: Re: Email activation is not working... and more Reply with quote
> When I tried to add a second shop, the email activation message did not occur. I tried it again with a third 'test' account, and it did not receive the activation email either. I tried to send a mass email to my list, and nobody received the email.

Emails usually go out immediately, but once message leaves the server it's out of our control. Mass mails are lower priority and may take day or two at worse to complete. The reason is the batch may get tied up on bad emails in your membership.

> When I look at my number 2 (listed as user 3) in my member list, the website shows as an asterisk, even though it is entered correctly.

This only happens when the member has no votes.

> It also says the voting code must be added, but it has been.

Right, but at that moment there were no votes.

> How long does it take to receive the activation email?

In my experience they will usually come in within 1 minute.

> How long until mass emails are received?

Usually within 5 minutes.

> Am I having trouble with user 3 because I tried to set up two users within 24 hours?

No, that won't cause a problem.
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funtshirts



Joined: 18 Jan 2007
Posts: 19
PostPosted: Fri Jan 19, 2007 9:00 pm    Post subject: Reply with quote
> It also says the voting code must be added, but it has been.

Right, but at that moment there were no votes.

---> We couldn't get votes without the activation email & being able to add the code to our site.

> How long does it take to receive the activation email?

In my experience they will usually come in within 1 minute.

---> it's not happening
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funtshirts



Joined: 18 Jan 2007
Posts: 19
PostPosted: Sat Jan 20, 2007 2:19 am    Post subject: it looks OK now Reply with quote
Not sure why it wasn't working before, but I added a couple today and they seem to be OK.

Thanks!
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Mark
Site Admin


Joined: 18 Sep 2005
Posts: 466
PostPosted: Tue Jan 23, 2007 3:31 pm    Post subject: Reply with quote
Okay, that is good. Thanks.
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darthcricket



Joined: 18 Feb 2008
Posts: 2
PostPosted: Mon Feb 18, 2008 3:10 am    Post subject: Reply with quote
Hi Mark,

I am having this problem as well at this time.

As the original poster's problem seemed to settle itself after a short period, for some unknown reason, I'll check it tomorrow night. But if not this post will be near the top so I don't have to search for it and add my details.

Thanks in advance Idea Question
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Mark
Site Admin


Joined: 18 Sep 2005
Posts: 466
PostPosted: Tue Feb 19, 2008 4:43 pm    Post subject: Reply with quote
Okay, if you are having troubles, please post all your details... thanks.
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XHIBIT



Joined: 11 Apr 2008
Posts: 1
PostPosted: Fri Apr 11, 2008 7:26 am    Post subject: My god this is buggy Reply with quote
None of my registered members banners are showing up. This is the 2nd topsite Ive had to create due to this in 3 days.
The email still hasnt reached one of my members with a yahoo address..
Heres my site, see for yourself

http://xtvmoviescom.top-site-list.com

* (As soon as I was about to hit send, a member that registered over 7 hours ago, his banner showed up...I've been in and out of that site all day and it wasnt on till now WTF ?)
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makemytable



Joined: 22 Aug 2008
Posts: 1
PostPosted: Fri Aug 22, 2008 12:56 pm    Post subject: Activation email not working Reply with quote
I just created a top site yesterday and tested it with a new banner. The activation email was never received. I had to activate it manually for the banner to show up.

Please advise how to correct?
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Mark
Site Admin


Joined: 18 Sep 2005
Posts: 466
PostPosted: Sun Aug 31, 2008 12:53 pm    Post subject: Re: My god this is buggy Reply with quote
XHIBIT wrote:
None of my registered members banners are showing up. This is the 2nd topsite Ive had to create due to this in 3 days.
The email still hasnt reached one of my members with a yahoo address..
Heres my site, see for yourself

http://xtvmoviescom.top-site-list.com

* (As soon as I was about to hit send, a member that registered over 7 hours ago, his banner showed up...I've been in and out of that site all day and it wasnt on till now WTF ?)


Looks good from here. I'm seeing lots of banners. Good work, your list looks great.
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Mark
Site Admin


Joined: 18 Sep 2005
Posts: 466
PostPosted: Sun Aug 31, 2008 12:55 pm    Post subject: Re: Activation email not working Reply with quote
makemytable wrote:
I just created a top site yesterday and tested it with a new banner. The activation email was never received. I had to activate it manually for the banner to show up.

Please advise how to correct?



I would say check your spam folders and all that. Once the email leaves the server it's out of our control.
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