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Debbie



Joined: 08 Jul 2007
Posts: 7
PostPosted: Tue Jul 10, 2007 12:15 pm    Post subject: Help please Reply with quote
I have accidently deleted myself from my top site list Crying or Very sad
I am the only admin, can anyone give me any ideas what to do to get back in please

http://babyztopten.top-site-list.com

thanks so much
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Mark
Site Admin


Joined: 18 Sep 2005
Posts: 460
PostPosted: Tue Jul 10, 2007 2:22 pm    Post subject: Reply with quote
Debbie, please create a new account on your list.

After you let me know the name of your new account, I can make it an admin account for you.
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Debbie



Joined: 08 Jul 2007
Posts: 7
PostPosted: Tue Jul 10, 2007 2:49 pm    Post subject: Reply with quote
Thanks so much Mark, I thought I was going to have to make a new one.

I have made a new user name with just Debbie again
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Debbie



Joined: 08 Jul 2007
Posts: 7
PostPosted: Wed Jul 11, 2007 11:04 am    Post subject: Reply with quote
Oh no !
I have new members & I cant validate them Sad
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Mark
Site Admin


Joined: 18 Sep 2005
Posts: 460
PostPosted: Sat Jul 14, 2007 1:56 am    Post subject: Reply with quote
Debbie, sorry for delay.

I've made the "Debbie" account on your list have admin powers now.
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Debbie



Joined: 08 Jul 2007
Posts: 7
PostPosted: Sat Jul 14, 2007 5:55 am    Post subject: Reply with quote
Thanks ever so much Mark for your help Very Happy but it still wont let me in.
I have tried my name & password, then I tried to ask for my password
all I get is

Quote:
Sorry, but your password cannot be retrieved because your account is currently inactive. Please contact the administrator for more information.


Have you got any more ideas please?
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Mark
Site Admin


Joined: 18 Sep 2005
Posts: 460
PostPosted: Sun Jul 15, 2007 4:32 pm    Post subject: Reply with quote
Debbie,

I've changed the activiation mode for your list from "admin authorization required" to "user email authorization".

This means you should be able to request a new password for your account, and when the email arrives just click the activation link in the email.

Hopefully you will be able to get in after you reset your password...

Let me know.
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Debbie



Joined: 08 Jul 2007
Posts: 7
PostPosted: Mon Jul 16, 2007 12:16 pm    Post subject: Reply with quote
Hi Mark.
I tried what you said but it still wont let me in, it still says
Quote:
Sorry, but your password cannot be retrieved because your account is currently inactive. Please contact the administrator for more information

Maybe if I open a new account you could then make that admin for me?
I will go and try, My new name will be THPN

Fingers crossed.

Edit, I have made the new name THPN
and activated it Wink so if you could make that admin for id be very gratefull. Thanks so much for all your help
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Mark
Site Admin


Joined: 18 Sep 2005
Posts: 460
PostPosted: Mon Jul 16, 2007 5:07 pm    Post subject: Reply with quote
Debbie, I apologize for the trouble.

I've made THPN into an admin account, and also reactivated the Debbie account.

Hope you will be able to get in now...
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Debbie



Joined: 08 Jul 2007
Posts: 7
PostPosted: Mon Jul 16, 2007 5:20 pm    Post subject: Reply with quote
Thanks so much Mark, I am now able to get in Very Happy
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Mark
Site Admin


Joined: 18 Sep 2005
Posts: 460
PostPosted: Mon Jul 16, 2007 6:15 pm    Post subject: Reply with quote
Great! Thanks.
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